Track Definition Model

Capsule Tracks provide a simple way to define a sequence of tasks for things you do in your business. They can be used in opportunities or cases.

Name Type Description
id Long Read only

The unique id of this track definition.

description String

A short description of this track definition.

tag String

One or more tags that are automatically applied to the case or opportunity when the track is applied.

captureRule String

Indicates if the track is configured for cases or opportunities.

Accepted values are: CASEFILE, OPPORTUNITY

direction String

Represents how the due dates are calculated. The tasks within the tracks created using this track definition can either work from the start date of the track, or they can work back from an end date that the user chooses when applying the track.

Accepted values are: START_DATE, END_DATE

createdAt Date Read only

The ISO DateTime when this track definition was created. This field is automatically set by Capsule and cannot be edited.

updatedAt Date Read only

The ISO DateTime when this track definition was last updated. This field is automatically set by Capsule and cannot be edited.

taskDefinitions Array of Track_Task_Definition

An array of all the task definitions associated with this track definition. These task definitions will be used as templates for adding tasks for a case or opportunity when this track definition is applied.