Capsule Tracks provide a simple way to define a sequence of tasks for things you do in your business. They can be used in opportunities or cases.
| Name | Type | Description | |
|---|---|---|---|
| id | Long | Read only |
The unique id of this track. |
| description | String |
A short description of this track. |
|
| direction | String |
Represents how the due dates are calculated. The tasks within the track can either work from the start date of the track, or they can work back from an end date that the user chooses when applying the track. Accepted values are: |
|
| trackDateOn | Date | Required |
Date used to calculate track task due dates. |
| definition | Track Definition | Required Write only |
A Track Definition to apply to a case or opportunity. |
| kase | Case | Write only |
Case to apply a Track Definition to.
The Track Definitions |
| opportunity | Opportunity | Write only |
Opportunity to apply a Track Definition to.
The Track Definitions |
