Track Model

Capsule Tracks provide a simple way to define a sequence of tasks for things you do in your business. They can be used in opportunities or cases.

Name Type Description
id Long Read only

The unique id of this track.

description String

A short description of this track.

direction String

Represents how the due dates are calculated. The tasks within the track can either work from the start date of the track, or they can work back from an end date that the user chooses when applying the track.

Accepted values are: START_DATE, END_DATE

trackDateOn Date Required

Date used to calculate track task due dates.

definition Track Definition Required Write only

A Track Definition to apply to a case or opportunity.

kase Case Write only

Case to apply a Track Definition to. The Track Definitions captureRule must be CASEFILE.

opportunity Opportunity Write only

Opportunity to apply a Track Definition to. The Track Definitions captureRule must be OPPORTUNITY.