Case Model

Represents a casefile that is stored in Capsule.

Name Type Description
id Long Read only

The unique id of this case.

party Nested Party Required

The main contact for this case.

name String Required

The name of this case.

description String

The description of this case.

owner Nested User

The owner of the case.

status String

The status of the case.

createdAt Date Read only

The date and time this case was created.

updatedAt Date Read only

The ISO DateTime when this case was updated last time. This field is automatically set by Capsule and cannot be edited.

closedOn Date Read only

The date this case was closed.

lastContactedAt String Read only

The ISO DateTime when this party was last time contacted. This field is automatically set by Capsule based on the attached history entries.

tags Array of Tag

An array of tags that are added to this case. This field is include in responses only if the embed parameter contains tags

fields Array of Field Value

An array of custom fields that are defined for this case. This field is include in responses only if the embed parameter contains fields