Represents a case file that is stored in Capsule.
The unique id of this case.
The main contact for this case.
The name of this case.
The description of this case.
The user this case is assigned to. This and/or
The team this case is assigned to. This and/or
The status of the case.
Optional link to the case that this case was created to support.
The ISO date/time this case was created.
The ISO date/time when this case was last updated.
The ISO date when this case was closed.
The ISO date/time when this cast was last contacted. This field is automatically set by Capsule based on the attached history entries.
|tags||Array of Tag||
An array of tags that are added to this case. This field is include in responses only if the
|fields||Array of Field Value||
An array of custom fields that are defined for this case. This field is include in responses
only if the